ACCESS YOUR RESULTS ANYWHERE YOU GO
Download our free mobile app to view your results while cooking, traveling, grocery shopping, or dining out!
You can view your results within your registered account on the 5Strands.com website, or download our free mobile app to reference your results anytime, anywhere.
Hair holds long-term information about your body’s interactions with the environment and diet. It’s non-invasive, stable during shipping, and doesn’t require additional processing like blood or saliva.
A red nutritional item on your imbalance test results means that your body may not be properly absorbing or processing that specific nutrient. It could be due to the form of the nutrient, added fillers, or an underlying intolerance blocking proper absorption.
Each kit includes easy-to-follow instructions, a sample collection bag, and a prepaid return envelope. You’ll just need a few strands of hair to complete the test.
Your results show which items triggered the strongest response based on frequency imbalance. They’re color-coded into three levels of severity to guide your elimination and reintroduction process.
Food intolerances may cause inflammation, which impacts your ability to absorb specific nutrients. Testing for both food intolerances and nutritional imbalances gives you a clearer picture of which trigger foods to avoid while aiming to consume your imbalanced nutrients in a form (usually through whole foods) that is easier for your body to absorb and process.
We understand that seeing a lot of red items can feel overwhelming! Keep in mind, however, that this is an intolerance test rather than an allergy test, and the results are meant to guide you in making adjustments—not restrict you entirely.
What Red Means: A “red” result simply indicates that your body may currently be experiencing difficulty processing or tolerating certain foods or environmental factors. This doesn’t mean you’re permanently intolerant to them; rather, it’s a sign that your body could benefit from a temporary break from these items to reset.
Overload of "Favorites": Many of us have favorite foods or dietary staples that we consume regularly. When we backload nutritionally on certain items, the body can become overloaded, which can manifest as discomfort or sensitivity. Even foods considered “healthy” may show up as red because your current relationship with them could benefit from a balance adjustment.
No Need for Drastic Cuts: Not all red items require immediate removal from your diet. Some of them might even be foods you rarely consume. The goal is to help you learn more about your body’s needs and make gradual, manageable changes to support overall balance. Rotate in items that are not red where possible.
Remember: Our assessment is a tool for guidance, not a strict diet plan. Use it to explore how different foods and environmental factors may be impacting your vitality, and consider making adjustments at a pace that feels comfortable for you.
What Are the Ways I Can Access My Results?
At 5Strands, we provide multiple options to help you access and review your testing results:
How Do I Use These Formats?
Why Do You Provide Multiple Formats?
We understand that everyone learns and processes information differently. Offering multiple formats ensures you can choose the one that works best for you. Whether you prefer a simplified overview, detailed analysis, or mobile convenience, we’ve got you covered.
What If I’m Overwhelmed by the Information?
We know the results can feel overwhelming at first. Here’s how to break it down:
Can I Get Help Understanding My Results?
Absolutely! If you’re unsure about how to interpret your results or apply them, our customer support team is here to help. Reach out to us, and we’ll guide you step by step.
Takeaway
Your results are accessible in multiple ways to fit your preferences and needs. Whether you use the PDF, mobile app, or Excel spreadsheet, our goal is to empower you with the tools and insights you need for better health. Let us know if you need further assistance!
We understand it’s surprising to see foods you eat daily flagged in your results, especially if you haven’t noticed obvious symptoms. However, if you’re here, it’s likely you’re searching for answers that traditional methods haven’t provided. Our goal is to offer insights that can help you get to the root of subtle imbalances, even those that may not show immediate symptoms.
Why Daily Foods Can Show as Intolerant: When we frequently consume specific foods, even healthy ones, we can sometimes overload our bodies with them. Over time, this can lead to subtle signs of intolerance, even if it’s not immediately noticeable. Our assessment helps uncover these overloads and guides you toward balance by suggesting which items to ease back on.
Trusting the Process: We encourage you to try adjusting your intake based on the results, with an open mind and heart. Our bodies take time to develop discomforts, and it’s a gift that yours is still signaling that something may need attention. These results offer a chance to listen to what your body might be asking for in a new way.
Unique to You: Remember, your results are based on your unique bio-frequency signature—this is not DNA testing but a frequency exchange that reads how your body responds energetically to various items. Even if you don’t notice an immediate issue, the results provide guidance that can be a valuable tool for proactive health management.
If you give these adjustments a try, you may find subtle improvements that validate what your results are showing. Each test is an opportunity to listen more closely to your body’s needs, so we encourage you to explore your results with an open mind.
Can Kibble Work with an Elimination Plan?
Yes, your pet can still eat kibble, but you’ll need to choose a brand and formula carefully to ensure it aligns with their intolerance test results. When selecting kibble:
How Do I Shop for Commercial Pet Food?
What If I Can’t Find Kibble Without the Flagged Items?
If you’re unable to find kibble that excludes all flagged items, consider:
How Will I Know the Elimination Plan Is Working?
Takeaway
Kibble can remain part of your pet’s diet if you choose carefully and align it with their test results. Always prioritize avoiding Level 3 items during the elimination phase to give your pet’s body the best chance to reset and heal. Let us know if you need help interpreting your pet’s results or finding suitable options!
It’s surprising to think that foods like fruits, which are generally considered healthy, could be flagged as intolerant for you. But remember: just because something is healthy in general doesn’t mean it’s the best fit for your body right now. Here’s why:
What Can You Do?
By giving your body time to reset, you’re creating an opportunity for it to regain balance and better process a wide range of foods. Your results are a guide to help you listen to your body and feel your best—this is just part of the journey to improved wellness!
The Nutrition Test indicates your body’s ability to absorb and process specific nutrients—it does not indicate an intolerance to those nutrients. Instead, the results help identify where your body might need extra support.
If a nutrient appears on your test results, it means your body is not absorbing enough of it, not that you are intolerant to it. To address these gaps:
Your Nutrition Test is a guide to help you understand what your body is asking for—providing you with the tools to optimize your health and vitality!
When heat is added to a food, its composition changes, altering how your body reacts to it. Cooking transforms the physical, chemical, and energetic properties of food, potentially making it easier or harder for your body to process. This is true for any preparation method, such as boiling, steaming, or roasting.
Every item has a unique bioresonance signature, and cooked and raw forms of the same vegetable can have different energetic responses. For example:
This is the beauty of 5Strands testing—it helps identify sensitivities to both cooked and raw forms of foods, giving you more options when planning your diet. By recognizing how your body reacts to each preparation, you can open up more food choices, experiment with preparation methods, and restore balance through rotation and moderation.
Yes, you can absolutely share your 5Strands results with your doctor, nutritionist, or other healthcare professionals. These results can provide additional insights into potential intolerances and imbalances that may complement traditional medical evaluations.
Will My Doctor or Nutritionist Understand the Results?
Some healthcare professionals may not have prior experience with bioresonance testing or the specific methodology we use. Since our testing focuses on energetic responses rather than biochemical markers like IgE or IgG antibodies, it may differ from what they’re familiar with.
Important Note: The results are not diagnostic but are meant to guide dietary and lifestyle adjustments based on potential intolerances or imbalances.
How Can My Doctor or Nutritionist Use the Results?
Your healthcare professional can use the results as a tool to:
Can My Doctor or Nutritionist Contact 5Strands With Questions?
Yes! We welcome healthcare professionals to reach out for more information about our testing process and how to interpret results. If your doctor or nutritionist has questions, they can contact our customer support team at info@5Strands.com or call us at 1-833-600-8378. We’re happy to assist them in understanding the results and how they can complement their expertise.
Takeaway
Sharing your results with your healthcare professional can enhance your overall approach to health and wellness. While they may not have prior experience with bioresonance testing, we encourage them to reach out to our team for any clarification or support. Collaboration is key to optimizing your health journey!
Your body is dynamic and constantly adapting to changes in diet, environment, stress levels, and overall lifestyle. Intolerances and imbalances are not static—they can shift based on a variety of factors, including:
Why Should I Retest?
Retesting allows you to stay updated on your body’s current state and make informed decisions as things change. Benefits of retesting include:
How Often Should I Retest?
We recommend retesting every 6–12 months, depending on your health journey. For example:
Does Retesting Benefit Pets Too?
Yes! Just like humans, pets experience changes in their diet, environment, and stress levels. Retesting helps pet parents identify evolving triggers or imbalances to keep their furry friends happy and healthy.
What Happens If I Don’t Retest?
Without retesting, you may miss changes in your body’s responses, leading to unaddressed discomforts or continued exposure to new triggers. Retesting ensures you’re always working with the most relevant data to optimize your health.
Takeaway
Your body is constantly evolving, and so are your intolerances and imbalances. Retesting every 6–12 months ensures your health plan reflects your current needs, allowing you to make proactive choices for long-term vitality. Whether for you or your pet, staying updated is a key step toward optimal wellness!
It’s important to understand the difference between intolerances and allergies, as well as the unique nature of bioresonance testing, to make sense of your results.
The 5Strands test focuses on intolerances—not allergies—and helps identify patterns that could contribute to long-term discomfort or imbalance.
Remember: Your results are a tool to help you listen to your body and make adjustments. Together with your own observations, they can guide you toward better overall wellness! Let us know if you need additional support interpreting your results.
Seeing your vitamins or supplements flagged as red might seem surprising, but it can actually provide valuable insights into how your body processes and absorbs these nutrients. Here’s why this can happen:
Many supplements are made from synthetic ingredients, which can be harder for your body to recognize and absorb compared to nutrients from whole foods.
The 5Strands test measures how your body energetically reacts to items, including supplements. If a vitamin or supplement appears as red, it doesn’t necessarily mean the nutrient itself is harmful—it may indicate:
Bioavailable nutrients are nutrients your body can easily absorb and use. These often come from:
Remember: Your results aren’t saying supplements are bad—they’re highlighting how your body is currently interacting with them. With small adjustments, you can ensure your body gets the nutrients it needs in the most effective and harmonious way possible. Let us know if you need further assistance navigating your results!
How Can Overconsumption Be Harmful?
Overconsumption of the same food, even healthy ones, can negatively impact your pet's health. Feeding the same ingredients daily can:
What Is a Rotational Diet, and Why Is It Important?
A rotational diet means regularly varying the types of proteins, carbohydrates, and other ingredients in your pet’s meals. This approach:
How to Feed in Rotation and Moderation
How Long Until You See Progress?
Takeaway
Overconsumption doesn’t cause the intolerance itself—it makes symptoms more noticeable by overwhelming your pet’s system. A rotational diet, combined with moderation, helps prevent these issues and keeps your pet’s diet balanced and healthy. Following the elimination plan and introducing variety after the reset phase will set your pet up for long-term vitality and well-being. Let us know if you need help tailoring the diet to your pet’s specific needs!
Why Do Soy and Soy Sauce Affect the Body Differently?
Soybeans and soy-based products can interact with your body in unique ways depending on how they are prepared. The process of cooking and fermentation changes the chemical composition of soy, which can impact how your microbiome responds to it.
2. What Does Fermentation Do to Soy Sauce?
The fermentation process for soy sauce involves natural bacteria and yeast breaking down soy proteins and starches into amino acids and simpler sugars. This process:
3. Why Does 5Strands Test Soy and Soy Sauce Separately?
Each form of soy has a unique bioresonance frequency, as cooking and fermentation chemically alter the food. Your body might respond differently to:
By testing both forms, 5Strands helps identify which specific preparation may be causing sensitivities.
4. What Symptoms Could Be Linked to Soy or Soy Sauce Sensitivities?
Common symptoms include:
5. How Can I Adjust My Diet Based on Results?
6. What Role Does the Microbiome Play?
Your gut microbiome helps process foods and affects how your body reacts to them. A healthy microbiome may handle fermented soy better, as the probiotics support gut balance. However, sensitivities or imbalances in your microbiome can still make certain soy products problematic.
Takeaway
Cooking and fermentation dramatically change how soy products interact with your body. Your 5Strands results help pinpoint specific sensitivities, giving you the tools to make dietary adjustments that support your microbiome and overall well-being. Use your results to explore options and find what works best for you!
While there may be some overlap in the items tested, the Nutrition Test and the Metals/Minerals Test serve different purposes and provide unique insights into your body’s needs and responses.
By understanding the distinct insights from each test, you can create a more targeted approach to improving your overall health and vitality. Let us know if you have questions or need help interpreting your results!
Why Would My Pet Be Intolerant to Only Part of a Food?
Our testing is highly item-specific, meaning it evaluates each unique component of a food item individually. For example, different cuts of meat (e.g., muscle, liver, or kidney) and their preparation methods (raw vs. cooked) can resonate differently with your pet's body. This is because:
What If the Results Don’t List the Food Item?
If a specific cut or organ meat is not flagged in your pet’s test results, it’s generally safe to include that item in their diet. Our master list ensures comprehensive coverage of potential triggers, so unflagged items can be considered tolerable for your pet.
Why Is This Important?
Understanding that sensitivities can vary by part allows you to:
How Do I Adjust My Pet’s Diet Based on These Results?
Takeaway
Your pet’s sensitivities are unique, and 5Strands testing helps identify exactly what works and what doesn’t. This precision allows you to confidently build a diet that supports their health and happiness while avoiding unnecessary restrictions. Let us know if you have additional questions!
It’s common to feel surprised if your results show potential intolerances or imbalances for items you consume regularly or don’t associate with symptoms. Here are a few reasons this might happen:
How Should I Approach Results I Disagree With?
Can I Retest the Same Items?
Yes! If you feel unsure about your results, you can retest after a few months to see if your body’s responses have changed. Intolerances and imbalances are dynamic and can shift over time due to diet, environment, and other factors.
What About Foods I Eat Every Day Without Issues?
Items you consume daily may show up because overconsumption can stress the body, leading to intolerance symptoms that may not appear immediately. Intolerances often develop gradually, and symptoms like fatigue, bloating, or irritability may be subtle.
Takeaway
If you don’t agree with your results, we encourage you to approach them as a tool for exploration and self-discovery. Testing results are a reflection of your body’s energetic interactions at the time and can guide you in making adjustments that may improve your well-being. Stay curious, give the elimination plan a try, and let your body be the ultimate guide!
No, the 5Strands test is not a traditional Hair Tissue Mineral Analysis (HTMA). While HTMA measures the chemical concentration of minerals and metals in the hair, our test uses bioresonance technology to assess your body’s energetic reaction to these items. It evaluates how your body interacts with specific frequencies rather than the physical presence of metals or minerals in your system.
Why Do Metals or Minerals Show Up in My Results? Am I Being Poisoned?
Seeing metals or minerals on your results—especially at a Level 3—does not mean you’re being poisoned or have toxic levels of these substances in your body. Instead:
What Can You Do About Your Results?
Use your test results as a tool to become more aware of your daily exposures and make small, actionable changes:
Takeaway
The 5Strands test empowers you to identify areas where your body may need support, without creating unnecessary worry. Your results are a guide to help you make informed adjustments to your diet, lifestyle, and environment. Small changes, like improving water quality or switching cookware, can make a big difference in supporting your body’s balance and vitality. Let us know if you need help interpreting your results!
1. Why Does 5Strands Use Hair Samples for Testing?
We use hair samples because they are the simplest, most convenient, and most effective option for bioresonance testing. Hair testing allows us to assess your or your pet’s energetic response to various items without the challenges associated with mailing fluids like saliva or blood.
2. What Are the Advantages of Hair Testing?
3. Why Not Use Blood or Saliva?
4. How Does This Benefit My Pet?
For pets, hair testing eliminates the stress and difficulty of collecting saliva or drawing blood. Pet parents can collect a small amount of fur or hair easily at home, making it a hassle-free process.
Takeaway
Hair testing is the most practical, cost-effective, and convenient option for both humans and pets. It avoids the complications of fluid-based testing while providing reliable results through bioresonance technology. Let us know if you have further questions about our testing methods!
What Is an Energetic Blueprint?
Your energetic blueprint refers to the unique frequencies and vibrations emitted by your body. These frequencies are present in your hair, which acts as a snapshot of your body’s current energetic state. Hair captures this information because it is directly linked to your body's processes as it grows.
How Does Hair Hold Energetic Information?
Hair contains keratin, a durable protein that stores biological and energetic data over time.
Why Is Hair an Effective Sample for Testing?
How Does This Work With Bioresonance Testing?
Bioresonance testing analyzes the unique energetic frequencies emitted by your hair and compares them to the frequencies of the items being tested. If your hair’s frequency doesn’t harmonize with an item, it indicates a potential intolerance or imbalance.
What Makes Hair Testing Different From Blood or Saliva?
Takeaway
Hair is a powerful carrier of your body’s energetic blueprint, making it ideal for bioresonance testing. Similar to how forensic scientists use hair to analyze past exposures, we use it to explore your body's unique energetic interactions, offering valuable insights into your health and wellness. Let your hair tell the story of your body’s needs!
No, the location of the hair does not matter. Whether the hair is taken from your scalp, arms, legs, or other body parts, it still contains your unique energetic blueprint that is used for bioresonance testing.
Can I Use Hair From Anywhere on My Pet?
Yes, for pets, you can collect fur from anywhere on their body. Common collection areas include the back, tail, or sides. Ensure the sample is clean and free of visible dirt or debris.
Does the Root or Length of the Hair Matter?
Does Dyed or Treated Hair Affect Results?
No, dyed or chemically treated hair does not impact the results. However, it’s a good idea to avoid collecting hair immediately after applying heavy styling products, as they might coat the hair.
Why Is Hair Such a Flexible Sample?
Hair captures your body’s energetic information regardless of where it grows. It’s resilient, doesn’t degrade quickly, and retains your energetic signature, making it an ideal sample for bioresonance testing.
Takeaway
Hair collected from any location on your body—or your pet’s body—works for 5Strands testing. The focus is on the energetic frequency within the hair, which remains consistent across different areas. If you have additional questions, feel free to reach out!
Yes! If you’re bald or unable to provide scalp hair, hair from other parts of your body, such as your arms, legs, or even chest, will work perfectly.
Why Does This Work?
Every strand of hair carries your unique energetic frequency, regardless of where it comes from. This means leg or arm hair is just as effective for our bioresonance testing as scalp hair.
Are There Any Special Instructions for Collecting Non-Scalp Hair?
Simply ensure the hair is clean and free from excessive product buildup or residue. Collect enough hair to meet the sample size requirement provided in your kit instructions.
Takeaway
Baldness isn’t an obstacle—your body hair carries the same signature we need to conduct accurate testing. Let us know if you have any questions about submitting your sample!
No, it is not necessary to bathe your pet before testing. The lab analyzes the energetic frequency of the hair itself, so a clean sample without visible debris (e.g., dirt, leaves, or other foreign materials) is sufficient. Regular brushing or grooming is usually all that’s needed to prepare your pet for sample collection.
How Should I Collect My Pet’s Hair Sample?
You can collect the hair sample from anywhere on your pet’s body, using the method that works best for you and your pet:
Note: The root is not required, so there’s no need to pluck hair aggressively.
How Much Hair Should I Provide?
The amount of hair required depends on the length of your pet’s coat:
If you are unsure whether you’ve provided enough hair, err on the side of providing more to ensure the lab has an adequate sample to process.
What If My Pet Was Recently Bathed or Groomed?
That’s perfectly fine! You can collect the sample regardless of when your pet was last bathed or groomed. Just ensure the hair you submit is free of residues, like shampoo or grooming products, that might interfere with the handling process.
Why Does the Lab Need a Clean Sample?
The presence of dirt, oils, or debris doesn’t affect the energetic testing of the hair but may complicate sample processing. Providing a clean, well-prepared sample ensures accurate and reliable testing results.
Can I Use Hair From a Brush or Bedding?
Yes, hair collected from a clean brush, bedding, or grooming tools is acceptable as long as it’s free of external debris and meets the sample size requirements.
Takeaway
Bathing your pet is not required before collecting their hair sample. Simply ensure the sample is clean and meets the size guidelines for accurate testing. If you have further questions or need additional assistance, please don’t hesitate to reach out!
We retain your hair sample for approximately 30 days after testing is completed. This timeframe allows us to address any additional requests, such as upgrades or supplemental testing, without requiring you to provide another sample.
Why Is My Sample Kept for 30 Days?
Keeping your sample for this period serves several purposes:
What Are Digital Upgrades, and How Can I Unlock Them?
After receiving your initial results, you have the option to unlock additional test panels or features via:
As long as your sample is still available, we can process these upgrades without the need for a new submission.
What Happens to My Sample After 30 Days?
Once the 30-day period has passed, all samples are securely disposed of by a certified biohazard company. This process follows strict EPA, OSHA, and CDC guidelines to ensure safety and compliance.
Can I Upgrade After 30 Days?
If your sample has been disposed of, you will need to purchase a new kit and provide a fresh sample to run additional tests. For the best flexibility, consider exploring upgrade options within the initial 30 days.
Takeaway
Your sample is securely stored for 30 days to give you the flexibility to upgrade or expand your testing options without needing to resend hair. This retention period ensures convenience and maximizes the value of your initial submission. Reach out to us for more information or to unlock additional insights!
No, you do not need to stop taking your medications before providing a hair sample for testing. The 5Strands test is designed to measure the energetic frequency of the hair itself and is not affected by medications you are currently taking.
Will Medications Interfere With My Results?
Medications, including prescriptions, over-the-counter drugs, or supplements, will not interfere with the bioresonance testing process. Our technology focuses on the hair’s frequency signature and not on substances in your bloodstream or tissues.
Is It Safe to Stop Medications for Testing?
We strongly advise against stopping any medications without consulting your healthcare provider. Your health and safety are our priority, and there is no need to alter your medical routine for the purpose of this test.
How Can I Get the Most Accurate Results?
Simply provide a clean hair sample as instructed in the testing kit. There’s no need to adjust your diet, medications, or supplements prior to testing.
Takeaway
You can continue your normal medication routine while preparing your sample. If you have additional questions about your specific situation, feel free to reach out to our customer support team for further guidance!
Yes, you can submit dyed or chemically treated hair. The bioresonance testing process measures the energetic frequency of your hair, which remains unaffected by hair dye, bleach, or other chemical treatments.
Do I Need to Wash My Hair or Bathe Before Collecting the Sample?
No, it is not necessary to bathe or wash your hair before collecting the sample. Since we are testing the energetic frequency of the hair itself and not residues on the hair, washing or bathing beforehand will not impact the results.
Are There Any Guidelines for Collecting Hair Samples?
Ensure the hair is cleanly collected from a brush, comb, or directly from the body (scalp or fur for pets).
Avoid submitting hair that has been heavily coated with product buildup, such as hairspray, gel, or oils, as these could interfere with the sample handling process, though not the results themselves.
Does Hair Product Affect My Test Results?
Hair products like shampoo, conditioner, hairspray, or gel typically do not impact your test results. Bioresonance testing focuses on the energetic frequency stored within your hair, which remains unaffected by most surface-level products.
Are There Any Exceptions?
While most products are harmless, heavy residues, such as oils, waxes, or certain treatments, may coat the hair and potentially interfere with sample processing. These include:
Do I Need to Wash My Hair Before Collecting the Sample?
Washing your hair before collecting the sample is not mandatory. However, if your hair contains visible residues or dirt, it’s a good idea to wash it and allow it to dry before collecting your sample. Clean, dry hair is ideal for testing.
What If My Hair Is Dyed or Chemically Treated?
Dyed or chemically treated hair is acceptable for testing. These treatments do not affect the energetic frequency used for bioresonance analysis.
What Should I Do If I’m Unsure?
If you’re concerned about the presence of product, simply rinse or wash your hair with a mild shampoo before collecting the sample. Ensure the hair is dry before placing it in the collection bag.
Takeaway
Hair products generally do not affect your results, but it’s best to avoid submitting hair that is coated with heavy residues or debris. Clean, dry hair ensures optimal testing accuracy. If you have further concerns, feel free to reach out to our support team!
We collect several types of information from and about users of our Site, including information
-by which you may be personally identified, such as name, mailing address, email address, telephone number, or any other information defined as “Protected Health Information” under HIPAA/HITECH laws and regulations (“personal information”);
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We collect this information:
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Information You Provide to Us.
The information we collect on or through our Site may include:
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You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, “User Content”). Your User Content is posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Site with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
-Details of your visits to our Site, including, but not limited to, traffic data, location data, logs and other communication data and the resources that you access and use on the Site.
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We also may use these technologies to collect information about your online activities over time and across third party websites or other online services (“behavioral tracking”). Please email us at info@5Strands.com for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including, but not limited to, by enabling us to:
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The technologies we may use for this automatic data collection include:
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THIRD PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES.
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We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
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We may disclose aggregated or de-identified information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
-To our subsidiaries and affiliates.
-To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
-To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Site users is among the assets transferred, and you agree to and do hereby consent to our assignment or transfer of rights to your personal information.
-To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
-To fulfill the purpose for which you provide it.
-For any other purpose disclosed by us when you provide the information.
-With your consent.
We may also disclose your personal information:
-To comply with any court order, law or legal process, including responding to any government or regulatory request.
-To comply with any state or local requirements regarding the disclosure of information for public health purposes, including reporting HIV and other sexually transmitted disease results to state public health regulatory bodies.
-If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
-Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website (www.adobe.com). If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
-Promotional Offers from Us. If you do not wish to have your email address or other contact information used by us to promote our own or third parties’ products or services, you can opt-out by logging into the Site and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending an email stating your request to info@5Strands.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future promotional email distributions. This opt out does not apply to information provided by us as a result of a product purchase, warranty registration, product service experience or other transactions.
-Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by adjusting your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending an email stating your request to info@5Strands.com.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative via their website.
If you delete your User Content from the Site, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including User Content, is governed by our Visitor Terms of Use.
DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All personal information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL or other encryption technology, or will use our third party payment processors, who will use appropriate security procedures.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
NOTICE OF CHANGES TO OUR PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Site home page. All changes are effective immediately upon posting to this page; the date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.
CONTACT INFORMATION
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: 1-866-833-8378 or info@5Strands.com
5Strands® Affordable Testing and the information provided on this website are not intended to diagnose, treat, cure, or prevent any medical condition. The testing and services offered by 5Strands are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of your doctor or a qualified healthcare provider with any questions you have regarding a medical condition, symptoms, or treatment options.
Do not disregard professional medical advice or delay seeking it based on information obtained from this website, your test results, or any related content. If you believe you may have a medical emergency, contact your doctor or emergency services immediately.
Testing Limitations
5Strands tests do not measure IgE-mediated allergies or other medical conditions that may require urgent attention. These reactions can be serious and should be evaluated by an allergy specialist or licensed healthcare provider. Our testing is focused on bioresonance technology and identifies potential intolerances and imbalances, which are intended to complement—not replace—traditional medical approaches.
Reliance on Content
All information provided by 5Strands® Affordable Testing, whether on this website, in test results, or through customer support, is offered for informational purposes only. Some content may be provided by third parties, and while we strive to present accurate and useful information, we cannot guarantee the completeness, accuracy, or reliability of third-party content. Reliance on this information is at your own risk.
Takeaway
5Strands encourages you to use your test results and related content as tools to better understand your body and make informed decisions about your health and well-being. However, these insights should always be reviewed alongside advice from qualified medical professionals. If you have concerns about your health or well-being, consult your healthcare provider immediately.
How Long Does It Take for My Sample to Arrive at the Lab?
How Can I Track My Sample?
The return label provided in your kit has its own unique tracking number.
How Will I Know When My Sample Has Been Received?
For example:
Order Status Before Receipt
Order Status After Receipt
What If I Haven’t Received Confirmation?
What If My Sample Is Lost or Delayed?
How Long Until I Receive My Results?
After your sample is received and processed, you can expect to receive your results within 7–10 business days.
Takeaway
To track your sample, ensure you save the tracking number from the return label and monitor its status through your mail carrier. Our team is here to assist if you have further questions or need support resending your sample. Reach out anytime!
Each 5Strands testing kit is designed to facilitate a seamless at-home sample collection process. Inside your kit, you'll find:
Please note that the kit's instructions are printed on the inside of the box for your convenience. Before discarding any packaging, ensure all components are accounted for, as smaller items may be easily overlooked. If you find any items missing, please contact us at info@5strands.com or call 833-600-8378.
Does 5Strands Accept HSA or FSA?
Yes, 5Strands tests are eligible for purchase using HSA (Health Savings Account) or FSA (Flexible Spending Account) funds. However, coverage depends on the specific rules and regulations of your HSA or FSA provider.
How Do I Confirm If My HSA/FSA Covers 5Strands Tests?
To confirm eligibility, contact your HSA or FSA provider directly and ask:
Can I Use Insurance to Cover the Cost of 5Strands Tests?
4. How Do I Use HSA/FSA or Request Insurance Reimbursement?
What If My HSA/FSA or Insurance Doesn’t Cover the Test?
If coverage isn’t available, you can still purchase a test using other payment methods, including:
Takeaway
While HSA/FSA accounts and some pet insurance providers may cover 5Strands tests, it’s essential to confirm eligibility with your provider. We strive to keep our testing affordable and accessible for all customers, regardless of insurance coverage. Let us know if you need help with documentation or have further questions!
Can I Upgrade My Test Results?
Yes! If you would like to expand your testing results or unlock additional tests, we offer upgrade options. This allows you to gain additional insights without needing to submit a new sample, as long as your original sample is still available.
How Do Upgrades Work?
What Is the Timeline for Upgrading?
The lab retains your hair sample for 30 days after testing is completed. During this period, upgrades can be processed using your existing sample.
What Happens After 30 Days?
After 30 days, all samples are disposed of by a biohazard company in compliance with EPA, OSHA, and CDC guidelines. If your sample has been disposed of, you’ll need to purchase a new kit and submit another hair sample to conduct additional testing.
Takeaway
Act quickly if you want to upgrade or unlock more tests. Contact us within 30 days of your sample submission to avoid needing to send another sample. Use the mobile app or reach out to our customer service team to get started!
You can register your 5Strands testing kit through either our online portal or the mobile app:
Online Registration:
Mobile App Registration:
What Is the Unique ID Code?
The Unique ID Code is found on the silver anti-static bag and the registration card inside your kit. It is a one-of-a-kind code that links your sample to your account and ensures your registration is valid.
How to Verify:
What If I Have Issues Registering My Kit?
If you experience any issues during registration, our customer service team is here to help.
Takeaway
Registering your 5Strands kit is easy and ensures your hair sample is properly linked to your account. Be sure to use the Unique ID Code found inside your kit, and if you encounter any challenges, don’t hesitate to reach out to our support team for guidance!
Yes, 5Strands offers international shipping for our testing kits. Shipping costs are calculated based on your location and will be displayed during the checkout process. For customers outside the United States, we also provide a downloadable test kit option. To inquire about this option or if you have any questions regarding international shipping, please contact our customer support team atinfo@5Strands.comor call 1-833-600-8378.
What Should I Do If I Ordered the Wrong Test?
If you realize you’ve purchased the wrong testing kit, don’t worry! Contact our customer support team as soon as possible for assistance:
Can It Be Fixed Without Returning the Kit?
In many cases, we can resolve the issue over the phone, such as adjusting your order or updating the test type. This avoids the need to return the kit and ensures you get the right test quickly.
What If the Kit Needs to Be Returned?
If a return is necessary, we’ll provide clear instructions on how to send the kit back to us for an exchange or refund. Please ensure the kit is unused and in its original condition for a seamless process.
Takeaway
Mistakes happen, and we’re here to help! Contact us as soon as you realize the error, and we’ll work with you to resolve it as efficiently as possible. Let us know if you need further assistance!
Your 5Strands collection kit does not have an expiration date. You can use it at your convenience without concern for time constraints. However, for optimal results, we recommend using the kit within a reasonable timeframe after purchase to ensure the materials remain in good condition. If you have any questions or need assistance, please contact our customer support team atinfo@5strands.comor call 1-833-600-8378
At 5Strands®, customer satisfaction is our top priority. We are committed to ensuring you are happy with your purchase, whether it’s a testing kit or one of our dog supplements. Below is our updated refund policy for testing kits and dog supplements, including the Dog Multivitamin.
Unused Kits:
Used Kits:
How to Request a Refund for Testing Kits:
Please email our customer service team at info@5Strands.com with the following details:
Return the unused kit and all its contents to the following address:
5Strands Affordable Testing
Customer Service Department (Returns)
595 Old Norcross Rd, Suite D
Lawrenceville, GA 30046
Unused Supplements:
Used Supplements:
How to Request a Refund for Supplements:
Email info@5Strands.com with the following details:
Return unopened supplements to:
5Strands Affordable Testing
Customer Service Department (Returns)
595 Old Norcross Rd, Suite D
Lawrenceville, GA 30046
If you have any questions or need assistance, please contact us at 1-833-600-8378, Monday – Friday, 9am – 5pm EST. We’re happy to help!
What Is an Allergy?
An allergy is an immune system reaction to a specific substance (allergen), such as certain foods, pollen, or animal dander. Allergies are caused by the production of IgE antibodies in response to an allergen, leading to a range of symptoms that can be mild to severe, including:
Allergic reactions typically occur almost immediately after exposure and can happen even with trace amounts of the allergen.
What Is an Intolerance?
An intolerance is a digestive or metabolic issue where the body struggles to process or break down certain foods or environmental factors. Unlike allergies, intolerances do not involve the immune system or IgE antibodies. Symptoms are generally less severe and can take hours or even days to manifest. Common symptoms include:
An intolerance is often related to the body’s lack of certain enzymes or its inability to process a particular food or substance efficiently.
Key Differences Between Allergies and Intolerances
How Does 5Strands Testing Address This?
Takeaway
Allergies involve the immune system and can be life-threatening, requiring medical attention. Intolerances are less severe but can still cause discomfort and affect quality of life. Understanding the distinction can help you better manage your health and make informed dietary and lifestyle choices. Let us know if you need more information!
What Is an Intolerance?
An intolerance refers to your body’s inability to properly process or handle a specific substance, often resulting in physical discomfort. Unlike allergies, which involve the immune system, intolerances are typically related to metabolic or digestive challenges. Symptoms can include:
What 5Strands Measures for Intolerances:
5Strands identifies intolerances by using bioresonance technology to evaluate how your body’s energetic blueprint interacts with specific items. If a food, environmental factor, or chemical causes a frequency disturbance in your body, it is flagged as a potential intolerance. The severity of the disturbance is categorized into levels:
What Is an Imbalance?
An imbalance occurs when your body struggles to properly absorb, process, or utilize essential nutrients like vitamins and minerals. Imbalances may also indicate difficulty eliminating excessive amounts of certain substances, such as heavy metals or chemicals.
What 5Strands Measures for Imbalances:
How Does 5Strands Identify Intolerances and Imbalances?
5Strands uses bioresonance technology to analyze your hair sample, which carries your unique energetic frequency or "blueprint."
Does This Mean I’m Deficient or Intolerant?
Not necessarily. Bioresonance measures energetic responses, not clinical deficiencies or allergies. For example:
Why Isn’t This 100% Accurate?
Bioresonance is not 100% accurate because it assesses energetic interactions rather than biochemical markers. Factors such as diet, environment, and lifestyle changes can influence results. While bioresonance provides meaningful insights, it’s best used as part of a holistic approach to health, complementing traditional diagnostic methods.
How Should I Use My Results?
Takeaway
5Strands testing identifies potential intolerances and imbalances by measuring how your body’s energetic blueprint interacts with various substances. While not 100% accurate, the results provide actionable insights to guide dietary, environmental, and lifestyle adjustments for optimal health. Use the information as a starting point for a personalized and proactive approach to wellness.
Absolutely! 5Strands testing is an excellent first step in your biohacking journey. By identifying potential intolerances, imbalances, and how your body energetically interacts with various items, you’re equipping yourself with personalized insights to make smarter, data-driven decisions about your health and wellness.
How Does This Test Support Biohacking?
What Comes Next in My Biohacking Journey?
Once you’ve completed your 5Strands testing:
Why Is 5Strands a Great Starting Point?
Many biohackers struggle with generalized advice that doesn’t consider their unique biology. 5Strands testing offers a bio-individual approach, enabling you to:
Takeaway
5Strands testing is a powerful and personalized entry point into biohacking. It provides the data you need to begin optimizing your health and wellness journey with precision and confidence. Your path to better health starts here—let’s hack it together!
5Strands utilizes Bioresonance technology, a safe and non-invasive method to assess energetic alignments in the human or pet body. Bioresonance works by analyzing the unique energetic frequencies emitted by a hair sample to identify potential intolerances and imbalances.
How Does Bioresonance Testing Work?
How Long Has Bioresonance Technology Been Used?
Bioresonance technology was developed in the late 1970s and has been used for decades as a holistic approach to health and wellness. It has gained popularity in Europe and other parts of the world as a complementary method for identifying energetic imbalances.
Are There Studies or Real-Life Examples Supporting Its Accuracy?
While the scientific community remains divided, bioresonance technology has been used successfully in various applications:
However, it's important to note that bioresonance is not intended to replace conventional diagnostic methods, and its effectiveness may vary from person to person.
Why Choose Bioresonance Over Other Testing Methods?
Takeaway
Bioresonance technology provides a unique and non-invasive way to assess potential intolerances and imbalances by analyzing the energetic frequencies of a hair sample. While not a replacement for traditional medical testing, it serves as a complementary tool to gain additional insights into your health or your pet's well-being. Let us know if you have more questions!
Our bodies are composed of approximately 70% water, making hydration essential for nearly every bodily function, including:
By prioritizing water intake, you’re helping your body maintain balance and perform at its best.
Why Should We Put Water in Our Mouths 70% of the Time?
Since water is the primary component of our bodies, ensuring it makes up a significant portion of what we consume daily helps:
What Are the Symptoms of Dehydration?
Dehydration occurs when your body loses more fluids than it takes in. Common symptoms include:
If dehydration symptoms persist or worsen, consult a healthcare professional immediately.
How Can I Ensure I’m Drinking Enough Water?
Takeaway
Since we are 70% water, prioritizing water consumption is crucial for maintaining balance, supporting health, and preventing dehydration. Watch for signs of dehydration and make water your go-to choice for hydration and wellness!
Yes, you can retest the same items to see if your results have changed. Intolerances and imbalances are dynamic and can shift over time due to factors like diet, lifestyle, stress, and environmental changes.
Why Would My Results Change?
Your body is constantly adapting, and the way it interacts with specific items may evolve. Common reasons for changes include:
How Often Should I Retest?
We recommend retesting every 4–12 months, depending on your health journey:
How Do I Retest the Same Items?
To retest the same items, simply:
Our lab will compare your new hair sample to the same set of items, providing updated results based on your current energetic profile.
What If My Results Haven’t Changed?
If your results remain consistent, it may indicate:
Takeaway
Retesting is a valuable way to track changes in your body’s responses and refine your health plan over time. Intolerances and imbalances are not static, so staying updated ensures you’re making informed decisions to support your overall wellness journey. If you’re ready to retest or have further questions, feel free to contact us!
We’ve provided a sample report to give you a clear idea of what to expect from your Food & Environmental Intolerance Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to help you understand what to expect from your pet’s Food & Environmental Intolerance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
We’ve provided a sample report to give you a clear idea of what to expect from your Vitamins & Minerals Imbalance Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to help you understand what to expect from your pet’s Vitamins & Minerals Imbalance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
We’ve provided a sample report to give you a clear idea of what to expect from your Food & Beverage Comprehensive Sensitivity Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to give you a clear idea of what to expect from your Food Intolerance Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to help you understand what to expect from your pet’s Food Intolerance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
We’ve provided a sample report to help you understand what to expect from your pet’s Intolerance & Imbalance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
We’ve provided a sample report to give you a clear idea of what to expect from your Environmental Intolerance Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to help you understand what to expect from your pet’s Environmental Intolerance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
We’ve provided a sample report to give you a clear idea of what to expect from your Sensitivity & Imbalances Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to give you a clear idea of what to expect from your Comprehensive Sensitivity & Imbalances Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to give you a clear idea of what to expect from your Pet Raw Food Intolerance Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to help you understand what to expect from your pet’sRaw Food & Environmental Intolerance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
SAMPLE RESULT CLICK HERE
We’ve provided a sample report to help you understand what to expect from your Pet Treat Intolerance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
We’ve provided a sample report to give you a clear idea of what to expect from your Metals & Minerals Imbalance Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to help you understand what to expect from your pet’s Metals & Minerals Imbalance Test. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
We’ve provided a sample report to give you a clear idea of what to expect from your Essential Oil Intolerance Test. This example showcases the format and level of detail included, helping you better understand how to interpret your results.
We’ve provided a sample report to help you understand what to expect from your horse's Comprehensive Equine Health Assessment. This example highlights the format and details included, giving you a clear view of how to interpret your pet’s results and make informed decisions for their well-being.
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